Rebooting the WiBiBox

In some cases, connection issues can be resolved by restarting the WiBiBox.

Restarting the WiBiBox does not affect your settings or personal data.

Method 1: Power cycle the device

1. Unplug the power adapter from the wall socket or switch off the power supply.
2. Wait approximately 10 seconds.
3. Reconnect the power supply.
4. Wait a few minutes for the WiBiBox to fully boot up.

Method 2: Disconnect the network cable

In most WiBiBox installations, power is supplied through the network cable (PoE).

1. Disconnect the network cable from port ETH1.
2. Wait approximately 10 seconds.
3. Reconnect the cable.
4. Wait a few minutes for the WiBiBox to fully boot up.

Method 3: Restart via the web interface

1. Log in to the WiBiBox web interface.
2. Go to System.
3. Select Reboot.

4. Confirm the restart by clicking OK.

5. Wait a few minutes for the WiBiBox to fully boot up.

Warning

During the restart process, Wi-Fi, wired network connections, and internet access will be temporarily unavailable.

During the restart

The following services will be temporarily unavailable while the WiBiBox is restarting:

• Wi-Fi
• Wired network connections
• Internet access

This is normal. Once the WiBiBox has fully restarted, all connections will be restored automatically.