Frequently Asked QuestionsDevice Connection Problems

My Device Cannot Connect

In rare cases, certain devices may experience problems connecting to the network.

If this happens, please contact the Wifibri helpdesk and provide the following information:

  • The type of device
  • Your address, room number, or apartment number
  • The device’s IP address or MAC address (if available)
  • How the device is connected (WiFi, Ethernet, etc.)

Our support team will review the situation with you and help determine the most suitable solution.

Internet SpeedPlayStation NAT Types