Frequently Asked QuestionsPlayStation Network Information

Connecting to PlayStation Network

If you experience problems signing in to PlayStation Network, our ability to provide support is unfortunately limited.

PlayStation Network is a service operated by Sony. Issues related to account sign-in, account management, online purchases, subscriptions, or PlayStation Network availability fall outside the scope of Wifibri support.

Before contacting support, we recommend checking:

  • The current status of PlayStation Network
  • Your PlayStation account settings
  • Your internet connection
  • Any error messages displayed by your PlayStation

If the problem is related to PlayStation Network itself, please contact PlayStation Support for further assistance.